This Privacy Policy of Personal Information (hereinafter referred to as the “Policy”) has been developed in accordance with Federal Law No. 152-FZ dated July 27, 2006 “On Personal Data” and applies to all information that the website located at www.ml-center.com may obtain about the User during its use.

1. Definitions

1.1. The following terms are used in this Policy:

1.1.1. “Operator” – authorized employees managing the website on behalf of LLC “Multimodal Logistics Center”, who organize and/or carry out the processing of personal data, as well as determine the purposes of processing, the composition of personal data, and the actions (operations) performed with personal data.

1.1.2. “Personal Information” – any information relating directly or indirectly to an identified or identifiable individual (data subject).

1.1.3. “Processing of Personal Information” – any action (operation) or set of actions performed with or without the use of automation tools, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), anonymization, blocking, deletion, and destruction of personal data.

1.1.4. “Confidentiality of Personal Information” – a mandatory requirement for the Operator to prevent disclosure without the consent of the data subject or other legal grounds.

1.1.5. “Website” – a set of interconnected web pages located on the Internet at the address www.ml-center.com.

1.1.6. “User” – a person who has access to the website via the Internet and uses its information, materials, and services.

1.1.7. “Feedback Form” (Form) – an interactive section with fields for entering data (name, phone, message), allowing the User to send messages, requests, complaints, or feedback to the Operator.

2. General Provisions

2.1. The use of the website by the User implies acceptance of this Policy and the terms of processing personal information.

2.2. The User’s consent to the processing of personal information is deemed granted unconditionally by checking the appropriate box in the Form and submitting it on any page of the website.

2.3. By giving consent, the User acts freely, of their own will, and in their own interest.

2.4. If the User does not agree with the terms of this Policy, they must stop using the website.

2.5. This Policy does not apply to and the Operator is not responsible for third-party websites that the User may access via links on the website.

2.6. The Operator does not verify the accuracy of personal information provided by the User.

3. Subject of the Policy

3.1. This Policy establishes the Operator’s obligations to ensure confidentiality and protection of personal information provided by the User when submitting a Form, subscribing to email newsletters, or placing an order.

3.2. Personal information permitted for processing under this Policy includes:

• full name, date of birth;
• identity document details, issuance date, and issuing authority;
• residential or temporary address;
• email address, phone number (including via feedback or callback forms);
• user actions (clicks, page views, form inputs, ad and video interactions);
• photos;
• visit time, data;
• signature.

Any other personal information not listed above (such as browsing history, browser type, operating system, etc.) that relates to the User and is available to the Operator.

4. Purposes of Collecting Personal Information

4.1. The Operator may use personal information for:

4.1.1. Concluding and executing agreements with the User.

4.1.2. Identifying the User for authorization, ordering, and other actions.

4.1.3. Providing access to personalized website data.

4.1.4. Establishing communication, including sending notifications and responding to requests.

4.1.5. Verifying the accuracy of provided data.

4.1.6. Creating a user account (if consent is given).

4.1.7. Sending email notifications.

4.1.8. Providing technical support.

4.1.9. Sending marketing and informational materials (with consent).

4.1.10. Conducting advertising activities (with consent).

5. Methods and Duration of Processing

5.1. Personal data is processed without time limitation, using lawful methods, including automated systems.

5.2. The Operator may transfer personal data to third parties (couriers, postal services, telecom providers) solely to fulfill the User’s request or order.

5.3. Data may be transferred to government authorities only as required by law.

6. Liability

6.1. The Operator is liable for damages caused by unlawful use of personal data, except in cases specified in this Policy.

6.2. The Operator is not liable if the data:

• became public before disclosure;
• was obtained from a third party;
• was disclosed with the User’s consent.

6.3. The Operator is not responsible for any loss caused by deletion or failure to store content.

6.4. The Operator is not responsible for user-posted content, including copyright violations.

7. Additional Terms

7.1. Consent is valid indefinitely and may be withdrawn by submitting a written request to:
 4A Novoroshchinskaya Street, Premises 1-N, Office 149, Saint Petersburg, 196006, Russia.

7.2. The Operator may continue processing data without consent if permitted by law.

7.3. The Operator may update this Policy without User consent.

7.4. The new version takes effect upon publication on the website.